E-services
CUSTOMER SERVICE:
Our customer service department can respond to your requests, with dedicated local contacts. Our aim is to facilitate the management of your transport flow, as your customers are looking for expert and reliable delivery services.
PROCESSING YOUR ORDERS:
WEB PORTAL
Cargomatic provides you with access codes for entering your orders and tracking them on a daily basis. You can view order statuses to inform your customers and download proofs of delivery.
EDI OR EXCEL FILES (.XLS OR .CSV) OR SHARED GOOGLE DOCS
Cargomatic can process your orders directly via standard EDI files or by sending excel files in .xls or .csv format, or even google docs files. Our teams are available to help you with this process.
TRACKING
We provide you with all the tracking information, and all our delivery stages are translated into statuses that are available to our customers.
ELECTRONIC PROOF OF DELIVERY
To improve the flow of information, Cargomatic has dematerialised the consignment note with the introduction of the electronic signature, enabling our customers to quickly obtain proof of delivery, a key success factor in managing your website.
GEOLOCATION
Geolocation enables us to be as responsive as possible to your requests, and to meet your delivery needs on time while optimising our routes. Our teams can track your goods at any time and keep you informed about the progress of your delivery.
PAPERLESS BILLING
In order to speed up the processing of your invoices, Cargomatic can send you your invoices electronically.